Frequently Asked Questions

How do I close the program?
Last Updated a year ago

The procedure to close a program on Apple iOS devices differs depending on the iOS version.

On versions of the iOS before version 4.0 was simply to press the home button on the device.

The procedure to close a program on Apple iOS devices from version 4.0 of the iOS onwards is as follows:
  1. Press the home button on the device once to put the current running program into the background.
  2. Press the home button on the device two times in quick succession to reveal the running programs list.
  3. Press and hold the icon of the program in the running programs list until all icons in the list start to shake and a red minus appears next to each icon.
  4. Press the red icon next to the program that you wish to close.
  5. Press the home button on the device once to stop the icons in the list shaking.
  6. Press the home button on the device once more to close the running programs list.
The procedure to close a program on Apple iOS devices from version 7.0 of the iOS onwards is as follows:
  1. Press the home button on the device once to put the current running program into the background.
  2. Press the home button on the device two times in quick succession to reveal the running programs list.
  3. Swipe the program screen image upwards to close the program.
  4. Press the home button on the device once to close the running programs list.

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