Warby Software Help Desk

Click on the category to browse FAQs.

BookkeepingPro :: Adjustments (1)

Solutions relating to adjustments

How to I process an adjustment when I get a discount and a refund?
BookkeepingPro :: Backup and Restore (1)

Solutions relating to backup and restore

I upgraded from Bookkeeping version 3 to Bookkeeping Pro and now I can't find the restore function, where is it?
BookkeepingPro :: Bank Reconciliations (1)

Solutions relating to bank reconciliations

How do I set up rules for auto matching?
BookkeepingPro :: Bank Transaction Imports (2)

Solutions relating to importing bank transactions

Do the imported bank transactions affect the balance sheet and profit and loss statement?

What is the BAI2 bank transaction format?
BookkeepingPro :: Banking (2)

Solutions for banking

Can I print cheques (checks) from the Bookkeeping program?

I just want to record money that comes in and money that goes out. How do I do this?
BookkeepingPro :: Book Settings (1)

Information about settings that are specific to a book

How do I change the number of decimal places allowed in unit prices?
BookkeepingPro :: Books (4)

Solutions relating to books

How do you make a copy of a book without any transactions in the copy?

I have forgotten my pin code, how do I access my books?

I have old sales tax codes that I no longer use. What do I do?

What is Trade Debtors and Trade Creditors?
BookkeepingPro :: Chart of Accounts (4)

Solutions relating to chart of accounts

How do I change the order of accounts in the chart of accounts?

I have accounts that I no longer use. What do I do?

Where are my debtors in cash accounting?

Why do I have accounts with the same name as a Customer or Supplier?
BookkeepingPro :: Customers (1)

Solutions relating to customer records

I have Customers and Suppliers that I don't use anymore. What do I do?
BookkeepingPro :: Deleting Records (2)

Solutions relating to deleting records

How do I delete a book?

How do I delete an account?
BookkeepingPro :: Drawings (1)

Solutions relating to withdrawing money

I would like to know how to record splits to various accounts when I enter a check in the checkbook?
BookkeepingPro :: Employees (6)

Solutions relating to employees

Australian Superannuation Obligations

Can I do a payroll run in Bookkeeping?

Can I record the wages and salaries that I pay to employees?

Can the Bookkeeping program automatically calculate the Australian SGC superannuation amounts for wages paid?

How do I enter my wages that I received in my bank account?
BookkeepingPro :: Errors and Error Messages (2)

Solutions relating to error messages

What do I do when I get a transaction log missing error message?

Why am I getting a '507 system error' message when trying to backup to Dropbox?
BookkeepingPro :: Export for Accountant (1)

Solutions relating to exporting data for your accountant

What format can be exported when I need to send data to my accountant?
BookkeepingPro :: Financial Year End (2)

Solutions relating to financial year end processing.

Can I enter transactions for the next financial year before I have closed the prior financial year?

How do I close the accounts and start a new financial year?
BookkeepingPro :: General (9)

General information about Bookkeeping4

How do I close the program?

How much memory do I need to run Bookkeeping?

I haven't received an email response from support. Why?

Is there a desktop version of the program?

Is there a trial version of the program?
BookkeepingPro :: General Journal (2)

Solutions relating to the general journal

How do I enter splits into the General Journal?

When should I use the general journal?
BookkeepingPro :: Getting Started (3)

Information about when you start using Bookkeeping4

Is there example books that I can use?

What is the first thing I should do after I install the program?

Where do I find the user guides?
BookkeepingPro :: Integration (1)

Solutions relating to integration with other packages

Will Bookkeeping4 integrate with PayPal and or square as payment or banking vehicles?
BookkeepingPro :: Inventory, Products, and Services (7)

Solutions relating to inventory, products, and services

Does the program support multiple locations for inventory items?

How can I manage the production of finished products using Bookkeeping?

How do I use the cost of goods sold functionality?

How does Bookkeeping treat inventory and calculate cost of goods sold?

I buy components, assemble them, and then sell the end product. How do I record this in Bookkeeping?
BookkeepingPro :: Invoicing (3)

Solutions relating to invoicing.

How do I create an invoice?

How do I get multiple lines on my invoice line items?

What is the optimum size for the logo to use on invoices?
BookkeepingPro :: Missing Records (1)

Solutions relating to missing records

When I list purchases and payments it only displays some records, why is this?
BookkeepingPro :: Multi Currency (2)

Information about multiple currency support in bookkeeping4

How do I change the local currency of a book after I have started entering information?

How do I enable the multi currency capabilities of the program?
BookkeepingPro :: Purchases (4)

Solutions relating to purchases.

How do I enter purchases for multiple different items?

How do I use the Quick Purchase screen?

I have somehow lost my ability to pay for purchases from a bank account. What did I accidentally turn off?

What is the fastest way to enter a utility bill that I paid?
BookkeepingPro :: Quotations (1)

Solutions relating to quotations

How do I insert a signature line for my client's acknowledgement on the quotations?
BookkeepingPro :: Reports (4)

Solutions relating to reports

How do I group a set of accounts so that I get a subtotal on reports?

How do I use the "Taxable Payments Reporting for the Building and Construction Industry" facilities

What is the new Native PDF Engine?

Why don't I see an email button when viewing a report?
BookkeepingPro :: Sales (13)

Solutions relating to sales

Can I attach a PDF document to a sale record in Bookkeeping?

Can I invoice a customer for a hourly labour rate as well as parts on the one invoice?

How do I adjust an existing sale (for example because the customer returned an item)?

How do I attach a photo to a sale?

How do I enter multi-line sale comments on a sale/invoice?
BookkeepingPro :: Searching (1)

Solutions relating to searching

Can I delete records from the global search results screen?
BookkeepingPro :: Synchronisation (8)

Information about synchronisation in Bookkeeping4

Can I synchronise between devices?

Can I synchronise between my iOS device and my PC?

How do I completely reset Synchronisation and start again?

I have just turned on synchronisation on another device and it is taking a long time, why?

I restored the book from my iPhone onto my iPad but they are not syncing, why?
BookkeepingPro :: Taxation (6)

Solutions related to taxation

Does your bookkeeping 4 auto fill in tax forms?

How do I account for the private use portion of a purchase?

How do I enter my sales that are "taxed at source" so I don't charge VAT?

How do I enter wholesale sales of wine with the 29% WET calculated?

How do I get the information from Bookkeeping to file my Australian BAS statement?
BookkeepingPro :: Themes (1)

Application themes

Can I change the color theme of the program?
BookkeepingPro :: Upgrades (5)

Solutions relating to upgrades

Are there any discounts for upgrading from Bookkeeping version 3 to Bookkeeping Pro?

Bookkeeping version 3 had an orders facility. Where is this in Bookkeeping Pro?

Do I have to pay a yearly/monthly subscription to keep using Bookkeeping?

How do I upgrade from Bookkeeping to Bookkeeping Pro?

iOS 10 option list is only showing a single option

Please Wait!